Storage FAQs

Self-storage is a safe, secure and cost-effective way for both businesses and individuals to store goods in storage containers. As the word indicates it is storage that is managed by the individual (self).

Storage containers are heavy duty large metal units, sometimes also known as shipping or lorry containers. Click here for measurements of a typical container available at Healey Self Storage.

No. The person renting the storage unit must attend to sign the lease.

To successfully sign you up we will require the following documents:

• Proof of address for the person signing the contract

• Proof of ID for the person signing the contract

• A signed copy of our Term’s and condition’s

• Direct Debit agreement confirmed

Once we have received the above documentation, we can begin to create your account.

Once you have completed all the correct documentation, a padlock deposit of £25 is then required to secure your unit and a deposit of £10 for the gate fob.

All deposits will be returned when you leave the storage.

The first month’s fees are half price and are payable on the day you move your belongings into the storage container. Fees are then due on the 1st for the month ahead by direct debit.

We don’t allow perishable items such as;

• Food
• Items that produce a noxious smell
• Flammable items
• Anything explosive

For a list of items, you can and can’t store, please refer to your lease agreement.

If you have any questions about specific items then please speak to the facility manager.

Our access hours are 7am-7pm Monday to Friday and 8am-5pm Saturday and Sunday.

Within these hours you are free to access your storage container(s) as often as you like.

For queries during office hours (Mon-Fri 9am-5pm) please call 01924 926111.

The minimum rental period is 2 months after which you can cancel your storage with a 30-day notice period.

Any pre-paid storage money owing to you after moving out and leaving the unit in good condition, will be refunded along with your deposit for the gate fob(s) and padlock.

We have a minimum of a two months rental period and you can rent the container for as long as you require as long as you adhere to our terms and conditions.

If you wish to visit the site and view the storage containers this can be arranged.

There are also images on the website and descriptions of sizes available.

Padlocks are provided and require a deposit which is refunded after you have moved out.

If you lose the padlock or keys, you will lose your deposit and will be required to purchase a new one.

You can only access the site through a security gate. Once you have signed our terms and conditions you can then purchase a access fob for £10. This is then returned when you leave.

We can arrange more than one fob if needed. Please speak to the office.

We do not provide insurance and we strongly advise that you insure your items for the correct replacement value.

All customers must have proof of insurance when they sign up for their storage.